Frequently asked questions about distress beacon rentals

A PLB (Personal Locator Beacon) is an individual distress transmitter that relays your position to rescue centres via the worldwide Cospas-Sarsat satellite network. It is the most reliable safety device to be located in distress, at sea or ashore.

€29 for 15 days on a rescueME PLB1. Durations run from 15 days to 6 months with decreasing prices: €39/month, €59/3 months, €79/6 months. No security deposit.

Durations are fixed (15 d / 1 / 3 / 6 months). For special needs (1 year, expedition project), contact us for a custom quote.

Yes. All our beacons are registered with the French distress beacon registry under Global SAR Hub. Your trip details are linked to the beacon throughout the rental.

Before shipping: yes, contact us. After shipping: duration cannot be changed, but you can return the beacon earlier.

Shipped within 48 business hours after order validation. Colissimo home (1-2 days), Colissimo pickup (1-2 days) or Mondial Relay (2-3 days) depending on your choice.

Not yet. The service is currently available in mainland France only. Belgium and Luxembourg expansion planned for May 2026, then the rest of Europe in 2027.

Contact us immediately: we open a carrier investigation and send a replacement beacon within 24h by Chronopost.

Yes, Chronopost 24h available as an option at checkout. €12 surcharge.

On receipt, not on the order date. You lose nothing on shipping time.

3-click electronic signature: read, accept, enter a 6-digit code received by email. Compliant with the European eIDAS regulation.

Yes, a simple eIDAS electronic signature with IP + timestamp + SHA-256 hash + explicit consent archived. Full enforceability in case of dispute.

Yes, the signed contract is sent by email and remains available for life in your account as a PDF.

10 years after the end of the rental (accounting obligation). Safety information (itinerary, emergency contact) is deleted 30 days after the end of the rental, in line with GDPR.

No. No security deposit is taken. Your card is stored securely (Stripe authorisation) and will only be charged in case of non-return or incident not covered by Serenity insurance.

Loss, theft and damage of the beacon by the renter. It does not cover wilful non-return (considered fraud).

€1/day: €15 for 15 days, €30 for 1 month, €90 for 3 months. Activated when choosing your duration.

Essential insurance (technical failures) is included by default. Serenity insurance (+€1/day) is optional but recommended for committing activities.

With Serenity: no charge. Without: replacement value (€390 PLB1, €640 PLB3, €180 MOB1, €320 VHF, €1,290 Iridium).

The signal is received by Cospas-Sarsat satellites within 5 min, decoded at the Toulouse MCC, forwarded to the relevant rescue centre which contacts our 24/7 SAR line and mobilises rescue assets.

20 to 60 min in the NW Mediterranean, 30 to 90 min coastal Atlantic, 4 to 12 h in deep offshore. In the mountains: 30 to 90 min in the Alps.

Switch the beacon off immediately, call the rescue centre (196 in France, or VHF channel 16), warn ResQRent on the SAR line. Cancellation is quick if done without delay.

In France, rescue is free except in cases of gross negligence or reckless behaviour. Abroad, private protocols (GEOS) may charge depending on the country.

A prepaid return label is included in the parcel. Repack the beacon using the return packaging and drop it off at a Mondial Relay or post office.

Yes, at any time. No pro-rata refund, however.

3-day grace period. Beyond that, pro-rata billing applies and the beacon is considered lost after 30 days.

Freshwater rinsing is recommended for sea water. No chemicals, no disassembly. We take care of deep cleaning and self-test.

Sign up with SIRET + banking details on pro-b2b/register.php. Validation by our team within 24 business hours. Discounts are then applied automatically.

Silver 10% (10-29 rentals/year), Gold 15% (30-99), Platinum 20% (100+). Reviewed annually based on actual volume.

From Platinum tier. Consolidated invoice on the 1st of each month, payment net 30 days.

Yes, on request for Platinum accounts. Integration with your booking system is possible.

Yes. The Cospas-Sarsat network is global. Return must be made in mainland France (current service scope).

No. PLBs are designed to be used on the surface. Water resistance (15 m for PLB1, IP67+ for PLB3) protects against incidents, not active diving.

PLB: personal, 406 MHz Cospas-Sarsat. EPIRB: boat, 406 MHz with possible auto-triggering. MOB AIS: local AIS 4-6 NM. Read our dedicated guide.

Yes. AES-256 encryption at rest, consultation by SAR pros tracked in log, deleted 30 days after the end of the rental (GDPR).

Division 240 mandates an EPIRB for offshore sailing (>60 NM). A PLB is recommended everywhere. No mandatory rule in the mountains, but strongly advised by the PGHM.